Gold Crown has prepared the following Terms and Conditions in order to answer Member questions and to help avoid misunderstandings. We hope you will find them helpful.
  1. Occupants must be at least 22 years of age or accompanied by a legal guardian.
  2. Reservations may be made online. Please ensure that your accommodation request form is complete. We ask that your request be submitted at least 6 days in advance of your planned travel.
  3. Your Resort accommodation will be for 7 nights and 8 days. Unless otherwise specified, partial weeks are not available. Members wishing to extend their stays for additional days should contact Gold Crown Resort directly – we will then contact our providers to see if this is a possibility. These requests should be emailed to:
  4. Accommodation provided will be in a two-bedroom, one bedroom or studio suite. Unit size varies according to the season and location.
  5. At check-in, you will be expected to present your written confirmation, a major credit card and photo identification.
  6. Confirmations are for accommodation only and do not include food, transportation or items of a personal nature.
  7. All suite accommodation is subject to Gold Crown Resort’s resources. During peak seasons and holidays, certain Resorts may not be available. Our providers set specific check-in days to optimize availability; traditionally, check-in days will be Friday, Saturday, or Sunday.
  8. Once a holiday has been ACCEPTED, the holiday cannot be cancelled or changed and you will be immediately responsible for payment.
  9. All confirmations are final and cannot be cancelled or changed. Each Resort has its own specific check-in and check-out dates and times.
  10. Confirmation certificates may not be transferred or sold.
  11. To ensure Members receive priority access to available accommodation, guest accommodation cannot be requested in the Member sections of the website. All guest bookings must be completed in the INSTANT BOOKINGS section of the website only.
  12. The Member named in the confirmation must be present at the time of check-in.
  13. Your confirmed reservation must be used only for personal and non-commercial purposes.
  14. Rental of these units by Members or persons acting on behalf of Members to third parties is strictly prohibited. Unit occupancy restrictions are strictly enforced.
  15. Please contact the Resort directly if you anticipate a late arrival.
  16. All accommodations are quoted in US Dollars unless otherwise stated.
Should there be any problems upon check-in, please contact Gold Crown immediately at 407-977-1770 (phone) or 407-977-2720 (fax). Gold Crown reserves the right to remedy booking problems prior to the guest securing alternative accommodation, or committing to any costs. Gold Crown Resort Marketing Inc., its subsidiaries, employees and associates decline financial responsibility for any debts incurred without proper authorization from Gold Crown Resort Marketing.
Gold Crown is not responsible for acts of nature that may inconvenience travelers. In the event of a natural disaster or acts of terrorism or any other reason beyond our control, Gold Crown Resort Marketing Inc. and its subsidiaries, employees and associates disclaim any liability or obligation. Gold Crown Resort Marketing Inc., its subsidiaries, employees and associates will not be held responsible for any injury, loss or damage to persons or property, for any reason whatsoever.

Cancellation Policy
Once a holiday has been ACCEPTED, the holiday cannot be cancelled or changed. All confirmations are final.

Chargeback Policy

By Accepting a booking, you agree to the Terms and Conditions, Cancellation Policy and our Privacy Policy, along with this Chargeback Policy.

Chargebacks occur when your credit card provider requests that Gold Crown Resort return monies on a transaction, which you dispute or claim is fraudulent.

Gold Crown Resort recognizes that chargebacks can happen for a variety of valid reasons. However, if you make a credit card payment through Gold Crown Resort in respect of a booking, and you later dispute this legitimate charge by raising a chargeback without merit (in our sole discretion), whether fraudulently or otherwise, we may take steps to recover any charges resulting from such an unmerited chargeback from you directly. Unmerited chargebacks include but are not limited to: disputing a charge made in accordance with the Cancellation policy; disputing a charge made in respect of the rental in which you fail to make reasonable efforts to work with Gold Crown Resort or the rental provider to resolve any issues; or requesting a chargeback without a legitimate reason and/or failing to provide any supporting information in respect of the chargeback to allow those parties from which the chargeback is requested to assess the basis of the chargeback request.

Gold Crown Resort takes a zero tolerance approach to chargeback fraud. Furthermore, in the event of any unmerited chargeback requests, we reserve the right to recover monies by any legitimate means available to us, including using a third-party debt collection agency, or any other lawful means to recover funds successfully charged back to you in such circumstances.