|Gold Crown has prepared the following Terms and Conditions in order to answer Member questions and to help avoid misunderstandings. We hope you will find them helpful.|
|Should there be any problems upon check-in, please contact Gold Crown immediately at 407-977-1770 (phone) or 407-977-2720 (fax). Gold Crown reserves the right to remedy booking problems prior to the guest securing alternative accommodation, or committing to any costs. Gold Crown Resort Marketing Inc., its subsidiaries, employees and associates decline financial responsibility for any debts incurred without proper authorization from Gold Crown Resort Marketing.|
|Gold Crown is not responsible for acts of nature that may inconvenience travelers. In the event of a natural disaster or acts of terrorism or any other reason beyond our control, Gold Crown Resort Marketing Inc. and its subsidiaries, employees and associates disclaim any liability or obligation. Gold Crown Resort Marketing Inc., its subsidiaries, employees and associates will not be held responsible for any injury, loss or damage to persons or property, for any reason whatsoever.|
|GOLD CROWN RESORT.|
|Once a holiday has been ACCEPTED, the holiday cannot be cancelled or changed. All confirmations are final.|
Chargebacks occur when your credit card provider requests that Gold Crown Resort return monies on a transaction, which you dispute or claim is fraudulent.
Gold Crown Resort recognizes that chargebacks can happen for a variety of valid reasons. However, if you make a credit card payment through Gold Crown Resort in respect of a booking, and you later dispute this legitimate charge by raising a chargeback without merit (in our sole discretion), whether fraudulently or otherwise, we may take steps to recover any charges resulting from such an unmerited chargeback from you directly. Unmerited chargebacks include but are not limited to: disputing a charge made in accordance with the Cancellation policy; disputing a charge made in respect of the rental in which you fail to make reasonable efforts to work with Gold Crown Resort or the rental provider to resolve any issues; or requesting a chargeback without a legitimate reason and/or failing to provide any supporting information in respect of the chargeback to allow those parties from which the chargeback is requested to assess the basis of the chargeback request.
Gold Crown Resort takes a zero tolerance approach to chargeback fraud. Furthermore, in the event of any unmerited chargeback requests, we reserve the right to recover monies by any legitimate means available to us, including using a third-party debt collection agency, or any other lawful means to recover funds successfully charged back to you in such circumstances.