|Frequently Asked Questions|
I forgot my login details. Where can I find them?
When on our "HomePage" you will see Recover your Lost ID or Password, simply click and fill in either your Membership ID # or the email address you used when you signed up for your membership and your details will be sent to the email address we have on file for you.
If you cannot remember your Member ID or Email Address, simply select .Please click here to recover your Member ID and Password.. Enter your details and click NEXT. Your request will come directly to us and we in turn, will send your login details to you.
HELPFUL HINT: Sometimes the problem encountered by members is that UPPER or lower case letters. Also quite a lot of characters look the same, be sure to check if the .o. is really a zero or if the .I. (eye) is really an .L.. If you continue to experience problems please feel free to contact our Customer Service Department, we will be happy to help you!
Welcome to Gold Crown Resort! We understand you are excited to start accessing the benefits of your membership. Rest assured, the very minute your Affiliate completes your registration in our system we will immediately send your Login ID and Password to the email address we have on file for you. This process can take 7 to 14 days.
Should you wish to obtain a definitive activation date, please contact your Affiliate directly at their Customer Service telephone number, or by sending an email to their Customer Service email address. We look forward to assisting you with your very first holiday booked through Gold Crown Resort!
We are so pleased to offer three sections of our website where you the member may book on behalf of your family and friends.
Some of our providers insist that the ranking they have accessed be displayed with the inventory they offer on our website. Please be advised that this is not a ranking assigned by Gold Crown Resort. We encourage members to review any property thoroughly before accepting a holiday. The ratings assigned by our providers are as follows:
You may also find some of the following abbreviations throughout our website:
The Registry of Resorts is quite literally our online catalogue. Providing you with a listing of the resorts and unit sizes we carry under year-round contract at wholesale rates, the Registry of Resorts is constantly being expanded upon and allows you to submit a custom travel request; you tell us the location and dates you wish to travel and we will seek out availability catered to your request!
In search of a larger unit size than is offered through the Registry of Resorts? Be sure to check our Newsletter listings! Hand-selected by our staff from the very best specials given to us by our providers, the accommodations featured within our Newsletter quite often consist of larger unit sizes. The listings provided within the Newsletter are date and unit size specific; if at first you do not see a holiday of interest, we encourage you to check back often as the Newsletter changes daily.
For ease of viewing, we offer two (2) locations on the website where you can select to view Newsletter listings. From the Home page of the GCR website, simply select the Newsletter icon located within the Member Benefits panel placed to the left-hand side of the screen or by selecting the Newsletter tab found at the top of the webpage, immediately to the right of the Home tab.
Our Hot Weeks selection consists of date and unit size specific inventory which features 4 and 5 star properties in a range of locations and unit sizes. Hot Weeks are updated on a daily basis and are priced at a maximum of $398USD. Pricing offered on Hot Weeks is Per Week!
To search available Hot Weeks, simply select the Hot Weeks icon located in the Member Benefits panel on the left-hand side of the Gold Crown Resort homepage.
Endless Holidays are date specific weeks which are priced within the range of $399USD to $550USD. Pricing offered is not per person, nor per night, but is Per Week!
Featuring 4 and 5 star properties, Endless Holidays can be found in range of unit sizes throughout the most desirable locations. Offering immediate confirmation, bookings can be made up to one year in advance.
The Endless Holidays selections are available in most locations and can be viewed when selecting your destination through the Search Icon located within the Member Benefits panel.
Prime Weeks are date specific weeks which are priced within the range of $551USD to a maximum of $799USD. Pricing offered is Per Week!
Our Prime Weeks selection consists of 4 and 5 star properties and can be found in range of unit sizes throughout the most desirable locations.
Prime Weeks can be viewed when selecting your destination through the Search Icon located within the Member Benefits panel.
Do you own a timeshare, but cannot use your time? Members who own a timeshare can post their week for rent on the GCR website where it can be viewed by our world-wide member base. Payment will be collected directly from the requesting member and 100 percent of the posted price goes to the owning member. If we don.t already have your property in our database, we will add it! This additional service is provided to members for FREE!
For Members seeking accommodation the Member To Member section can be a great place to view availability; often featuring larger unit sizes during peak seasons, Members can rent directly from our Members who own timeshare with the same confidence as with any booking made through Gold Crown Resort and just as with any of our other bookings, pricing will never exceed $799USD per week.
To view the options available within the Member to Member section, simply select the Member to Member icon located within the Member Benefits panel.
Specialty Holidays is a distinction used for accommodation with unique features. Listings found under the heading Specialty Holidays include, but are not limited to, All-Inclusive options, Short Stays and Theme related holidays, catering to sports and entertainment.
Specialty Holidays can be viewed when selecting your destination through the Search Icon located within the Member Benefits panel.
Gold Crown Resort is dedicated to ensuring that our Members receive the best possible service and value. If a location has become desirable and our wholesale rate cap cannot be met by the provider, we simply provide our Member direct access to wholesale rates from the provider.
Featuring desirable destinations, Book Direct options can be viewed when selecting your destination through the Search Icon located within the Member Benefits panel.
We do wish we could grant your request for alternate dates, unfortunately this is not possible as these weeks are owned by other Members, resort developers and/or by GCR directly and cannot be changed.
However, there is great news and that is the fact that new inventory is added daily! We encourage you to check back often to find if your preferred dates have become available.
HELPFUL HINT: Many of our members have found it is cheaper to use a Hot Week even if you are only going to stay a few days.
If you will be arriving late, please contact Gold Crown Resort at least 48 hours in advance of your check-in date so that we can provide you with any late check-in procedures. You are welcome to leave before the scheduled check-out; however there would be no refund or proration for the unused nights.
The vast majority of the resorts featured on the Gold Crown Resort website are 4 and 5 star properties. Dependent upon geographic location and the varying standards from that which is set in the United States, we do carry some 3 star STANDARD properties. Although not considered to be a traditional 4 or 5 star resort, these properties are in excellent areas and are a fabulous option for the quaint type of accommodations that are desired in that location.
We can complete your holiday request in as little as 3 to 4 days and as far out as 11 months in advance. HELPFUL HINT: While the early bird may get the worm, most of our Contracts are 8-9 months out in advance of the desired check-in date and we do not recommend that you place your request for travel planned more than a year out. As a helpful hint, the optimal time to submit a request is within a 3 to 6 month window.
Our Registry of Resorts shows what we carry under contract on a year-round basis, however that does not mean for certain dates that larger units aren't available. In fact, our staff diligently loads larger units within the date-specific areas of our website on a daily basis.
We recommend that you check out our date-specific inventory as a number of larger units can be found within our Hot Weeks, Newsletter and Instant Bookings sections on any given day.
Submitting a request simply means that our Reservation Department will begin searching for available options for your specific vacation request. You will always have the option to accept or decline an offer that is made to you. We do ask that only serious requests are submitted so that we may give our full attention to our traveling members.
We are happy to offer clarification. In order to offer our members the greatest savings advantage by obtaining the lowest wholesale pricing, our providers have dictated that once an accommodation is booked, it cannot be changed or cancelled for any reason.
We understand life is full of little surprises that may not always fit within our plan. We recommend that you add a rider to your flight insurance that will assist you in receiving compensation by covering your accommodation in the unlikely event that you are not able to attend your scheduled holiday.
Gold Crown Resort always likes to err on the side of caution. We request that you wait to book your flights until you have received notification from us that your payment has been processed. Once received, you are safe to book flights.
If an unforeseen reason occurs that you no longer wish to travel or you wish to give the gift of travel to your family, you may certainly arrange for your membership to be transferred in a process that is simple as one, two, three...simply provide us with the following items:
We have Customer Service and Reservation representatives available to offer support in English and Spanish.
Promotional items are a gift given directly by the Affiliate and are not a part of your membership with Gold Crown Resort. As we are not involved in promotional items, we are unfortunately unable to assist with the redemption of such items. It is usual for the contact information and/or telephone number along with the instructions associated with the gift to be listed on the gift document